Contact

We are here to help you. The fastest way to contact us is via WhatsApp.

! Write to us on WhatsApp !

Our team responds in less than 1 hour during business hours.

What can you write to us about?

• Track your order
• Request a return or exchange
• Resolve doubts before purchasing
• Report a problem with your delivery
• Request your invoice (CFDI)
• Any other inquiry

Business hours:

Monday to Friday: 9:00 AM – 7:00 PM
Saturdays: 10:00 AM – 2:00 PM
Sundays and holidays: Closed (we respond on the next business day)

Email:

novamarketgr@gmail.com
For formal communications, invoicing, or detailed reports.

Company information:

NovaMarket
Address: Coahuila, Mexico

In accordance with Mexican Standard NMX-COE-001-SCFI-2018, as an e-commerce service provider, we are obliged to provide this identification data.

Last updated: May 2025